Ongoing IT Support
Technology is integral to your business.
Our support service gives you the confidence that you are providing your team with the best systems and technologies to empower them and that any problems they face will be promptly resolved.
Choose the right 3rd party IT & communications suppliers with confidence
IT and communication offerings can be opaque to even the most savvy people. We understand your business and your needs, and we have the experience to find the perfect service for you.
IT Support Service
IT Support before you need it (and after)
We employ automated monitoring tools to identify problems issues immediately. This means we can often resolve them before they impact on your business.
When an IT issue does arrive we understand how frustrating it can be and the cost to your business. That is why we have a dedicated helpdesk where you can get through to a human.
No voice menus, no hassle, just quick, accurate IT support service and a prompt resolution of the issue.
IT project planning
Planning and implementing an IT or communications project is a daunting proposition, especially when you’re dealing with something new.
We’re here to ensure you reap the rewards of every project while avoiding any pitfalls.
By understanding your business and your needs we can match the right solution to your budget. Our PRINCE2 qualified planners will present you with a solution, in clear English, and explain the benefits and risks so you can make an informed decision.
With decades of experience on a huge range of projects, we can plan practical steps to implementing your project from start to finish. Our IT planning allows for worst outcomes and we incorporate measures to roll back at critical milestones.
We factor in contingencies and have the experience to avoid pitfalls, so you can be confident in the project delivery
We provided detailed project plans with implementation dates, milestones and resource allocations. And we provide weekly updates highlighting any issues and practical solutions to them.
IT project implementation
If you don’t have the resources to implement an IT or communication project, we can call on our dedicated team of infrastructure engineers.
Our engineers have successfully delivered countless IT projects over the years. With their experience you can expect the prompt and efficient delivery of any IT project.
It’s critical your team fully understanding any new technology
We will give your staff training and documentation to help them integrating any new technology into their workflow. And following on from the project delivery we are on hand to provide support throughout its lifetime. And of course we do this in plain English.
Resources You Need to Grow
Our IT support isn’t just about resolving day to day issues, it’s about helping your company get the most from technology.
We’re here to help your business plan for the future and implement new processes and technologies that let you flourish.
As your business implements new technologies and processes it’s invaluable to have decades of experience on tap to ensure you truly reap the benefits, and avoid the pitfalls.
Sales and Pre sales advice
Proof of concepts
Technical demos Translation into understandable English
We are cloud enablers
Making your journey to the cloud a sunny experienceGet in touch